Delivery Experience, Optimized
Sendflex enables you to focus on your customer’s delivery experience to inspire ongoing brand loyalty and repeat business.
Offer More Delivery Choices
Consumers want more delivery choices. Gone are the days of relying on a single carrier. ‘Multi-carrier’ has evolved into ‘omni-carrier’. The ability to manage a diverse portfolio of global, national, and regional carriers, supplemented by local couriers and gig-economy delivery services, is critical to mitigate the risks of supply chain disruption and capacity constraints.
Reduce the Cost of Free Delivery
Consumers still expect free and fast delivery even as final mile shipping costs are steadily increasing. That is why it is important to diversify carrier service options and automate intelligent carrier service selections for the most cost-effective and timely delivery.
Configuration Flexibility
Change is a constant in the world of B2C fulfillment. You can’t afford to deploy solutions that will be cast in “process cement”. You need administrative tools that enable you to configure business rules, workflow processes and UIs that help you adapt to new business demands.
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Top 10 Brand-Enhancing Moves Retailers Can Make to Optimize Customers’ Delivery Experience