It's All About the Delivery Experience
Are you on the quest to perfect the customer delivery experience? These resources can help you get there.
DELIVERY EXPERIENCE
Featured Resources
EBOOK
The Five Parcel Optimization Value Pillars
Shippers who are used to relying on a primary parcel carrier with unlimited capacity must now manage a broader portfolio of carriers, all with different capabilities, performance records, constraints, and rate structures —including gig-economy and other parcel carriers. All these factors are making parcel shipping management more complex than ever. Conquer the complexity of today’s B2C shipping by controlling costs, capacity, carbon, and customer experiences, so critical to the B2C delivery economy.
What's Inside:
- What are the five parcel value pillars, and why they matter in the B2C delivery economy
- How to apply freight shipping optimization strategies at the speed of parcel shipping
- Examples of parcel criteria and instructions that will deliver better control, lower per-shipment costs, overcome carrier capacity constraints, make sustainable shipping sustainable, and improve customer delivery experiences
- How parcel TMS technology can adapt legacy parcel TMS systems to meet today’s delivery challenges
ON DEMAND WEBINAR
The Five Parcel TMS Value Pillars: How new Parcel TMS platforms help you conquer complexity and control costs, capacity, carbon, and customer delivery experiences
ARTICLE
Parcel TMS ‘No-code’ Configurability Enables Agility in a Dynamic B2C Environment
Recent Articles
Need for Speed: When Carrier APIs Just Won’t Cut It
With the acceleration of B2C eCommerce parcel volumes and customers demanding more delivery options, shippers are diversifying their mix of carrier services and implementing omni-channel shipping strategies. Carrier diversification means hyper-fast carrier rating engines are essential for freight quoting, planning, and forecasting.
eBooks & Whitepapers
The Five Parcel Optimization Value Pillars
Shippers who are used to relying on a primary parcel carrier with unlimited capacity must now manage a broader portfolio of carriers, all with different capabilities, performance records, constraints, and rate structures —including gig-economy and other parcel carriers. All these factors are making parcel shipping management more complex than ever.
Webinars & Videos
How Sendflex Parcel TMS helps shippers conquer complexity
Shippers struggle to manage carrier capacity uncertainties, higher costs, and delivery promises. Sendflex can help. We offer a final mile TMS platform that helps logistics managers: control costs, increase capacity, reduce carbon, and optimize customer delivery experiences
Store and Retrieve Signature Proof of Delivery for 7 Years or More
Many shippers must adhere to various corporate governance audit controls and insurance regulations that require proof of deliveries of controlled substances or valuable products. These requirements can add an administrative compliance burden and costs to your organizations.
Watch the video to see how Sendflex can help with your regulatory SPOD compliance
Case Studies
An Essential Oil Retailer needed a single platform with the ability to scale and support shipping processes from distribution centers and stores worldwide, as well as automate carrier selection based on complex rules. They chose Transtream which reduced labor and shipping costs, while optimizing their customers’ delivery experience.
A large 3PL Company needed a single platform with the flexibility to address the variety of shipping and return processes, carrier mixes, rates, and business rules required by their growing list of direct-to-consumer (D2C) customers. They chose Transtream which reduced labor and shipping costs, while optimizing their customers’ delivery experience.
A large, multi-national healthcare services company needed to modernize their returns shipping processes to reduce labor, improve inbound visibility, and make it easier for their medical service clients to automate returns. They looked at various shipping and returns solutions and soon realized Transtream was exactly what they needed.
Technical Documentation
Frequently Asked Questions
Q: Isn't this just glorified rate shopping?
A: No. Rates are just one of many variables and constraints to consider when deciding which carrier service to use and when. These decisions require intelligence that frankly outstrips human decision-making ability.
Q: How hard is it to change business rules?
A: It's easy. While most legacy shipping systems require scripting language knowledge to make system modifications, a non-programmer can configure Sendflex instruction sets using simple dropdown menus.
Q: Do I have to use your shipping management system, or can I use the one I have?
A: We offer multi-carrier shipping capabilities, but any shipping system can use our APIs to apply instructions to their workflows.
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