It's All About the Delivery Experience
Are you on the quest to perfect the customer delivery experience? These resources can help you get there.
DELIVERY EXPERIENCE
Featured Resources
EBOOK
7 Things Parcel TMS Platforms Can Do That Legacy Parcel Systems Can't
This eBook delves into the complexities of managing parcel shipments in today's B2C eCommerce sector. It explores how Sendflex Parcel TMS tools, including AI-driven simulations and no-code optimization instructions, address the challenges of rising shipping costs, capacity constraints, and increasingly demanding customer delivery requirements. It provides an in-depth look at the transformative impact of Sendflex's advanced solutions on automating complex decisions to reduce costs and waste while optimizing delivery experiences.
What's Inside:
- Strategies of transformation to optimize your carrier networks, fulfillment centres, inventory sources, and more.
- Case studies to help you manage complexity with freight transportation managements systems.
- Practical lessons to apply to your business and how Sendflex Parcel TMS can accelerate your optimization efforts.
ON DEMAND WEBINAR
Achieve delivery excellence through the Final-Mile Maturity Model: Use the final-mile maturity model to scale shipping, survive through market uncertainties, and drive profitability in your fulfillment practices
ARTICLE
Connect and Communicate at the Speed of eCommerce
Recent Articles
Connect and Communicate at the Speed of eCommerce
Connectivity is an essential ingredient in digitizing and automating supply chain processes. This blog explores how Sendflex’s next-generation parcel TMS platform makes integration to APIs, data sources, and “things” like scales, printers, and robotics easier than ever, speeding up time to benefits.
Sendflex and Maergo Help Shippers Diversify Carrier Services Without Sacrificing Incentives
One of the biggest obstacles shippers face when diversifying their carrier network is the fear of losing their primary carrier tiered incentives. Sendflex and Maergo illustrate how parcel TMS can help overcome those fears and take advantage of innovative delivery services.
Manhattan and Sendflex Ride the Microservices Architecture Wave
Global disruptions, fluctuating demand, economic volatility, and a complex eCommerce market have created new and unprecedented challenges for the supply chain industry. This complex environment demands innovative technological solutions and prompts a strategic shift towards microservices architecture for unparalleled flexibility and agility.
eBooks & Whitepapers
7 Things Parcel TMS Platforms Can Do That Legacy Parcel Systems Can't
This eBook delves into the complexities of managing parcel shipments in today's B2C eCommerce sector. It explores how Sendflex Parcel TMS tools, including AI-driven simulations and no-code optimization instructions, address the challenges of rising shipping costs, capacity constraints, and increasingly demanding customer delivery requirements.
IT Has Sandboxes, But Where Do Logistics Professionals Play? The Case for Parcel TMS Simulators
Businesses are having to rethink and digitally transform their parcel management processes from point-of-sale store fronts, to order allocation, to fulfillment, to shipping. They need to determine the most cost-effective way of serving their loyal customers who now more closely associate their delivery experience with company brand.
The Five Parcel Optimization Value Pillars
Shippers who are used to relying on a primary parcel carrier with unlimited capacity must now manage a broader portfolio of carriers, all with different capabilities, performance records, constraints, and rate structures —including gig-economy and other parcel carriers. All these factors are making parcel shipping management more complex than ever.
Webinars & Videos
Achieve delivery excellence through the Final-Mile Maturity Model
Today’s shippers face high customer expectations in an increasingly complex and challenging shipping environment. Use the final-mile maturity model to scale shipping, survive through market uncertainties, and drive profitability in your fulfillment practices. Watch the webinar to learn more.
How Sendflex Parcel TMS helps shippers conquer complexity
Shippers struggle to manage carrier capacity uncertainties, higher costs, and delivery promises. Sendflex can help. We offer a final mile TMS platform that helps logistics managers: control costs, increase capacity, reduce carbon, and optimize customer delivery experiences
Store and retrieve signature Proof of Delivery for 7 years or more
Many shippers must adhere to various corporate governance audit controls and insurance regulations that require proof of deliveries of controlled substances or valuable products. These requirements can add an administrative compliance burden and costs to your organizations.
Watch the video to see how Sendflex can help with your regulatory SPOD compliance
Case Studies
As their B2C volumes grew, and their portfolio of carrier services expanded, Ennis realized that they needed to replace “tribal knowledge” with automated quoting, packing, and shipping decision-making and execution controls. They chose Sendflex, integrated with Paccurate’s cartonization engine, to optimize their quoting, packing, and shipping operations
An Essential Oil Retailer needed a single platform with the ability to scale and support shipping processes from distribution centers and stores worldwide, as well as automate carrier selection based on complex rules. They chose Transtream which reduced labor and shipping costs, while optimizing their customers’ delivery experience.
A large 3PL Company needed a single platform with the flexibility to address the variety of shipping and return processes, carrier mixes, rates, and business rules required by their growing list of direct-to-consumer (D2C) customers. They chose Transtream which reduced labor and shipping costs, while optimizing their customers’ delivery experience.
A large, multi-national healthcare services company needed to modernize their returns shipping processes to reduce labor, improve inbound visibility, and make it easier for their medical service clients to automate returns. They looked at various shipping and returns solutions and soon realized Transtream was exactly what they needed.
Product Videos
INSTRUCT
Configure no-code instructions to simplify complex decision-making throughout fulfillment process.
SIMULATE
IT managers have “sandboxes” to test technology. Sendflex Parcel TMS provides logistics managers with a virtual environment to simulate how changes to fulfillment and shipping instructions would have impacted historical shipping costs and delivery performance.
EXECUTE
Use our API or apps to execute individual or batches of shipments based on optimized plans or simulations.
CARTONIZE
The results of iterative simulations can be applied to parcel orchestration planning processes for ultimate optimization.
Technical Documentation
Frequently Asked Questions
Q: Isn't this just glorified rate shopping?
A: No. Rates are just one of many variables and constraints to consider when deciding which carrier service to use and when. These decisions require intelligence that frankly outstrips human decision-making ability.
Q: How hard is it to change business rules?
A: It's easy. While most legacy shipping systems require scripting language knowledge to make system modifications, a non-programmer can configure Sendflex instruction sets using simple dropdown menus.
Q: Do I have to use your shipping management system, or can I use the one I have?
A: We offer multi-carrier shipping capabilities, but any shipping system can use our APIs to apply instructions to their workflows.
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