It's All About the Delivery Experience
Are you on the quest to perfect the customer delivery experience? These resources can help you get there.
DELIVERY EXPERIENCE
Featured Resources
EBOOK
The Five Final Mile TMS Value Pillars
Shippers who are used to relying on a primary parcel carrier with unlimited capacity must now manage a broader portfolio of carriers, all with different capabilities, performance records, constraints, and rate structures —including gig-economy and other final-mile carriers. All these factors are making parcel shipping management more complex than ever. Conquer the complexity of today’s B2C shipping by controlling costs, capacity, carbon, and customer experiences, so critical to the B2C delivery economy.
What's Inside:
- What are the five final mile value pillars, and why they matter in the B2C delivery economy
- How to apply freight shipping optimization strategies at the speed of parcel shipping
- Examples of final-mile criteria and instructions that will deliver better control, lower per-shipment costs, overcome carrier capacity constraints, make sustainable shipping sustainable, and improve customer delivery experiences
- How final mile TMS technology can adapt legacy parcel TMS systems to meet today’s delivery challenges
ON DEMAND WEBINAR
The Five Final Mile TMS Value Pillars: How new Final Mile TMS platforms help you conquer complexity and control costs, capacity, carbon, and customer delivery experiences
ARTICLE
The Dude Abides, But So Do Inefficient and Inaccurate Freight Quote Processes
Recent Articles
Are inefficient and inaccurate freight quotes negatively impacting your business?
As The Dude in the Big Lebowski observed about life, it’s “strikes and gutters, ups and downs.” The same goes for quoting freight. Too high estimates can result in lost customers. Too low estimates erode margins. AI tools can help you throw more freight quote strikes than gutters.
Ferris Bueller and the Legacy Shipping System Challenge
eCommerce moves pretty fast. If you don't stop and look around once in a while, you could miss it. The parcel shipping industry has been wholly — and rapidly — transformed by eCommerce. Here's how to simplify final-mile shipping and parcel planning.
eBooks & Whitepapers
The Five Final Mile TMS Value Pillars
Shippers who are used to relying on a primary parcel carrier with unlimited capacity must now manage a broader portfolio of carriers, all with different capabilities, performance records, constraints, and rate structures —including gig-economy and other final-mile carriers. All these factors are making parcel shipping management more complex than ever.
Webinars
Case Studies
An Essential Oil Retailer needed a single platform with the ability to scale and support shipping processes from distribution centers and stores worldwide, as well as automate carrier selection based on complex rules. They chose Transtream which reduced labor and shipping costs, while optimizing their customers’ delivery experience.
A large 3PL Company needed a single platform with the flexibility to address the variety of shipping and return processes, carrier mixes, rates, and business rules required by their growing list of direct-to-consumer (D2C) customers. They chose Transtream which reduced labor and shipping costs, while optimizing their customers’ delivery experience.
A large, multi-national healthcare services company needed to modernize their returns shipping processes to reduce labor, improve inbound visibility, and make it easier for their medical service clients to automate returns. They looked at various shipping and returns solutions and soon realized Transtream was exactly what they needed.
Technical Documentation
FEATURE BRIEF: OFFICE
A Combination of Convenience and Cost Accountability
The Transtream Office suite of apps make it convenient and easy for office, home-based, or remote employees to send packages and documents to recipients by any carrier. A carrier label or authorization form is just a click away.
Frequently Asked Questions
Q: Isn't this just glorified rate shopping?
A: No. Rates are just one of many variables and constraints to consider when deciding which carrier service to use and when. These decisions require intelligence that frankly outstrips human decision-making ability.
Q: How hard is it to change business rules?
A: It's easy. While most legacy shipping systems require scripting language knowledge to make system modifications, a non-programmer can configure Sendflex instruction sets using simple dropdown menus.
Q: Do I have to use your shipping management system, or can I use the one I have?
A: We offer multi-carrier shipping capabilities, but any shipping system can use our APIs to apply instructions to their workflows.
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