It's All About the Delivery Experience

Are you on the quest to perfect the customer delivery experience? These resources can help you get there.

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DELIVERY EXPERIENCE

Featured Resources

Recent Articles

Parcel TMS ‘No-code’ Configurability Enables Agility in a Dynamic B2C Environment

New parcel TMS platforms use no-code utilities to make it easy for logistics managers to optimize parcel management to reduce costs, increase capacity and improve customer delivery experiences.

 

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Need for Speed: When Carrier APIs Just Won’t Cut It

With the acceleration of B2C eCommerce parcel volumes and customers demanding more delivery options, shippers are diversifying their mix of carrier services and implementing omni-channel shipping strategies. Carrier diversification means hyper-fast carrier rating engines are essential for freight quoting, planning, and forecasting.

 

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Sendflex Announces New Advisory Board Members

We are thrilled to announce that Henry Maier, Nick Costides, Lee Jennings, and Brian McDonald have joined the Sendflex board of advisors. We look forward to the huge contributions these industry veterans will make at Sendflex.

 

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eBooks & Whitepapers

The Five Parcel Optimization Value Pillars

Shippers who are used to relying on a primary parcel carrier with unlimited capacity must now manage a broader portfolio of carriers, all with different capabilities, performance records, constraints, and rate structures —including gig-economy and other parcel carriers. All these factors are making parcel shipping management more complex than ever.

 

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7 Ways Parcel Optimization Expands Capacity and Saves Money

The past two years have seen unprecedented eCommerce shipping volumes. To help shippers navigate complex parcel shipping challenges, parcel shipping systems must get a lot smarter in the process.

 

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10 Brand-Enhancing Moves Retailers Can Make to Optimize Customers’ Delivery Experience

Learn the ten brand-enhancing moves you can make to optimize the quality and cost of your consumer delivery experience.

 

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Webinars & Videos

How Sendflex Parcel TMS helps shippers conquer complexity

Shippers struggle to manage carrier capacity uncertainties, higher costs, and delivery promises. Sendflex can help. We offer a final mile TMS platform that helps logistics managers: control costs, increase capacity, reduce carbon, and optimize customer delivery experiences

 

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Store and Retrieve Signature Proof of Delivery for 7 Years or More

Many shippers must adhere to various corporate governance audit controls and insurance regulations that require proof of deliveries of controlled substances or valuable products. These requirements can add an administrative compliance burden and costs to your organizations.

Watch the video to see how Sendflex can help with your regulatory SPOD compliance

 

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The Five Parcel TMS Value Pillars

How new Parcel TMS platforms help you conquer complexity and control costs, capacity, carbon, and customer delivery experiences

 

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Case Studies

An Essential Oil Retailer needed a single platform with the ability to scale and support shipping processes from distribution centers and stores worldwide, as well as automate carrier selection based on complex rules. They chose Transtream which reduced labor and shipping costs, while optimizing their customers’ delivery experience.

 

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A large 3PL Company needed a single platform with the flexibility to address the variety of shipping and return processes, carrier mixes, rates, and business rules required by their growing list of direct-to-consumer (D2C) customers. They chose Transtream which reduced labor and shipping costs, while optimizing their customers’ delivery experience.

 

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A large, multi-national healthcare services company needed to modernize their returns shipping processes to reduce labor, improve inbound visibility, and make it easier for their medical service clients to automate returns. They looked at various shipping and returns solutions and soon realized Transtream was exactly what they needed.

 

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With supply chains shifting from B2B to D2C, Banyan Technology needed to expand their TMS carrier portfolio to include parcel carriers, enabling their customers to manage smaller, more frequent shipments. They chose Transtream as a conduit to connect to hundreds of parcel carrier services.

 

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Technical Documentation

TECHNICAL BRIEF: CLOUD ARCHITECTURE

Enterprise Class Parcel Optimization Platform

Built on a cloud-native, micro-service architecture that is highly available, secure, and automatically scales to handle peak volumes.

 

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FEATURE BRIEF

Parcel Optimization Complexity Conquered

A new approach to managing parcel shipping that combines the intelligence of freight TMS with high-speed parcel processing.

 

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TECHNICAL BRIEF: API

Shipment API
Reference Guide

Learn how to access a highly-performant and highly-available Rest API for shipment planning and execution purposes.

 

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Frequently Asked Questions

Q: Isn't this just glorified rate shopping?

A: No. Rates are just one of many variables and constraints to consider when deciding which carrier service to use and when. These decisions require intelligence that frankly outstrips human decision-making ability.

Q: How hard is it to change business rules?

A: It's easy. While most legacy shipping systems require scripting language knowledge to make system modifications, a non-programmer can configure Sendflex instruction sets using simple dropdown menus.

Q: Do I have to use your shipping management system, or can I use the one I have?

A: We offer multi-carrier shipping capabilities, but any shipping system can use our APIs to apply instructions to their workflows.

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