It's All About the Delivery Experience

Are you on the quest to perfect the customer delivery experience? These resources can help you get there.


Featured Resources

Recent Articles

How to Plug Spend Leakage with Intelligent Parcel Management Systems

Adding an intelligent layer to parcel management can reduce total spending by avoiding unexpected surcharges, eliminating waste, keeping track of progress toward targets, reducing damage, identifying lower-cost shipping options including consolidation and zone-skipping strategies, and correcting billing errors.



5 Things to Look for When Choosing Next Generation Parcel Management Systems

As more shippers are diversifying their carrier network and implementing decentralized omni-channel distribution, there is a growing demand for multi-carrier systems to handle rating and routing, comparing carriers, and increasing efficiency surrounding shipping decisions.



What's New in Parcel Management Technology Solutions?

To cope with parcel delivery complexity, logistics managers are turning to a next generation of parcel shipping solutions that will help them make more intelligent decisions throughout their fulfillment process to reduce shipping costs, optimize available capacity, and improve their customers’ delivery experiences.



eBooks & Whitepapers

The Five Parcel Optimization Value Pillars

Shippers who are used to relying on a primary parcel carrier with unlimited capacity must now manage a broader portfolio of carriers, all with different capabilities, performance records, constraints, and rate structures —including gig-economy and other parcel carriers. All these factors are making parcel shipping management more complex than ever.



7 Ways Parcel Optimization Expands Capacity and Saves Money

The past two years have seen unprecedented eCommerce shipping volumes. To help shippers navigate complex parcel shipping challenges, parcel shipping systems must get a lot smarter in the process.



10 Brand-Enhancing Moves Retailers Can Make to Optimize Customers’ Delivery Experience

Learn the ten brand-enhancing moves you can make to optimize the quality and cost of your consumer delivery experience.



Webinars & Videos

How Sendflex Parcel TMS helps shippers conquer complexity

Shippers struggle to manage carrier capacity uncertainties, higher costs, and delivery promises. Sendflex can help. We offer a final mile TMS platform that helps logistics managers: control costs, increase capacity, reduce carbon, and optimize customer delivery experiences



Store and Retrieve Signature Proof of Delivery for 7 Years or More

Many shippers must adhere to various corporate governance audit controls and insurance regulations that require proof of deliveries of controlled substances or valuable products. These requirements can add an administrative compliance burden and costs to your organizations.

Watch the video to see how Sendflex can help with your regulatory SPOD compliance



The Five Parcel TMS Value Pillars

How new Parcel TMS platforms help you conquer complexity and control costs, capacity, carbon, and customer delivery experiences



Case Studies

An Essential Oil Retailer needed a single platform with the ability to scale and support shipping processes from distribution centers and stores worldwide, as well as automate carrier selection based on complex rules. They chose Transtream which reduced labor and shipping costs, while optimizing their customers’ delivery experience.



A large 3PL Company needed a single platform with the flexibility to address the variety of shipping and return processes, carrier mixes, rates, and business rules required by their growing list of direct-to-consumer (D2C) customers. They chose Transtream which reduced labor and shipping costs, while optimizing their customers’ delivery experience.



A large, multi-national healthcare services company needed to modernize their returns shipping processes to reduce labor, improve inbound visibility, and make it easier for their medical service clients to automate returns. They looked at various shipping and returns solutions and soon realized Transtream was exactly what they needed.



With supply chains shifting from B2B to D2C, Banyan Technology needed to expand their TMS carrier portfolio to include parcel carriers, enabling their customers to manage smaller, more frequent shipments. They chose Transtream as a conduit to connect to hundreds of parcel carrier services.



Technical Documentation


Enterprise Class Parcel Optimization Platform

Built on a cloud-native, micro-service architecture that is highly available, secure, and automatically scales to handle peak volumes.




Parcel Optimization Complexity Conquered

A new approach to managing parcel shipping that combines the intelligence of freight TMS with high-speed parcel processing.




Shipment API
Reference Guide

Learn how to access a highly-performant and highly-available Rest API for shipment planning and execution purposes.



Frequently Asked Questions

Q: Isn't this just glorified rate shopping?

A: No. Rates are just one of many variables and constraints to consider when deciding which carrier service to use and when. These decisions require intelligence that frankly outstrips human decision-making ability.

Q: How hard is it to change business rules?

A: It's easy. While most legacy shipping systems require scripting language knowledge to make system modifications, a non-programmer can configure Sendflex instruction sets using simple dropdown menus.

Q: Do I have to use your shipping management system, or can I use the one I have?

A: We offer multi-carrier shipping capabilities, but any shipping system can use our APIs to apply instructions to their workflows.

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