Sendflex Announces SOC 2 Certification!

In the modern age, where data is king and operations are managed on a global stage, one thing is abundantly clear: the integrity, security, and continuity of business processes are non-negotiable. The world's most influential companies that entrust their data and information operations to external partners cannot afford to gamble with those who do not rigorously protect sensitive information. This is why an increasing number of companies insist on SOC 2 compliance from their service providers. SOC 2 certification signifies an organization’s dedication to safeguarding data and ensuring seamless functioning of critical systems.


Sendflex is proud to announce that after thorough review by outside auditors, we are now SOC 2 Type I certified. This achievement is a testament to our relentless pursuit of security, process excellence, and uninterrupted service to our customers.

What is SOC 2 Certification?

SOC (System & Organization Controls) certifications are a way to validate the maturity and effectiveness of an organization’s security operations. Specifically, SOC 2 is a rigorous evaluation conducted by an independent third party to confirm that a service organization has the ability to detect, respond to, and remediate cybersecurity incidents.

SOC 2 certification centers around securing customer data on five fundamental "trust service principles": security, availability, processing integrity, confidentiality, and privacy. These principles serve as the bedrock for evaluating an organization's technological systems, operational procedures, and regulatory compliance. This certification holds particular significance for businesses that outsource technological and data-related services, such as data hosting, colocation, data processing, and Software-as-a-Service (SaaS). It provides a holistic evaluation encompassing organizational oversight, vendor management programs, and regulatory adherence.

Sendflex SOC 2 Type I certification means that today we comply with all the controls and security standards required by auditors. In doing so we now move towards SOC2 Type II certification. The main difference is that SOC 2 Type I tests the controls at a given point in time, SOC 2 Type II tests the same controls over a period of time.

Why SOC 2 Certification Matters

Data is the lifeblood of modern business, so security and integrity are paramount. Customers and partners place their trust in vendors and service providers to not only protect their data but also ensure the seamless functioning of critical systems. SOC 2 certification transcends the traditional boundaries of data protection – it encompasses a holistic approach to cybersecurity and operational excellence.

Data Security

The principle of data security is at the heart of SOC 2 certification. More than just safeguarding information, it involves fortifying system resources against unauthorized access. Access controls ward off potential system abuse, data theft, unauthorized data removal, software misuse, and improper data alteration or disclosure. Technologies like network and web application firewalls, two-factor authentication, and intrusion detection are powerful tools that contribute to secure, compliant systems.

Process Controls

Systems must operate flawlessly, free from delays, vulnerabilities, errors, or bugs. The processing integrity principle addresses this essential aspect of business operations. It asks the critical question: Does the system consistently achieve its purpose, delivering the right data at the right price and at the right time? Achieving this requires meticulous quality assurance and performance monitoring, ensuring data processing is complete, valid, accurate, timely, and authorized. SOC 2 certification assures that vendor and provider systems run like clockwork, delivering on their promises every time.

Business Continuity

The availability principle is the backbone of uninterrupted business operations. It defines how systems and data remain accessible as per agreed-upon service level agreements (SLAs) and objectives. This isn't just about avoiding downtime – it's about building systems that are inherently fault-tolerant, capable of withstanding high loads, and guaranteeing business continuity. It necessitates investments in network monitoring systems and detailed disaster recovery planning. SOC 2 certified providers ensure that even in the face of adversity, your operations remain steadfast and unyielding.

In a world where trust is earned through action, SOC 2 certification isn't just a badge of honor; it's a testament to an unwavering commitment to data security, process excellence, and uninterrupted service. It's the confidence that your data and operations are in safe hands.

Sendflex: Your Partner for Security and Continuity

At Sendflex, we believe that security and business continuity are not just aspirations; they are the very foundation upon which your success is built. Our recent SOC2 certification underscores our unwavering commitment to these principles, and we're excited to show you how it's woven into the fabric of our parcel orchestration and optimization services.

Schedule a consultation with our experts and see how we can help you achieve your parcel management goals while upholding the highest standards of data security and operational continuity.


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