Sendflex to Showcase 5 Parcel TMS Innovations at Manhattan Momentum 2024

Parcel Optimization at the Speed of eCommerce

What can you expect to learn from a conversation with Sendflex representatives? You will understand how we empower shippers to move beyond simple label printing, adding data-driven intelligence to decision-making throughout the order-to-delivery process. We will show you how these innovations will reduce costs and waste while optimizing your customers’ delivery experience:

No-code Optimization Instructions

The exponential growth of eCommerce significantly complicated parcel management. With over 15% of all retail purchases now made online, businesses face increasing parcel volumes and the need for versatile fulfillment options. Traditional parcel management systems, designed for simpler times, often falter under modern demands. Sendflex addresses this challenge with its no-code optimization platform, simplifying parcel management by allowing business users to swiftly adapt to changing needs without relying on complex coding.

Sendflex’s no-code instructions transform decision-making processes without costly programming, giving managers the ability to quickly set up rules for carrier service selection, fulfillment, and order allocation. And changes can be implemented in minutes, instead of weeks of custom programming.

Key Benefits

• Reduced Ownership Costs: Spend less on system maintenance and updates.
• Faster Implementation: From setup to deployment, see results quicker.
• Lower Shipping Costs: Find the best service, avoid unexpected surcharges 
• Improved Customer Experiences: Make and keep delivery promises..

3PL Community Management

With eCommerce defining the future of B2C, modern retailers are focused on personalizing customer interactions to strengthen loyalty and boost sales. However, this level of customization can be difficult to maintain given the complexity of final mile delivery processes. The challenge for 3PLs managing deliveries across a diverse client base is even more complex. Legacy systems lack the flexibility needed to tailor shipping experiences to meet individual branding demands, resulting in missed opportunities to enhance customer relationships at a critical touchpoint. 

Sendflex's multi-level architecture was designed with the unique needs of 3PLs in mind, enabling them to manage a multi-tenant community with each tenant configured to adapt to client-specific fulfillment strategies. 3PLs have administrative controls to grant each client roles and permissions, as well as individualized instructions, without affecting any other tenant. This architecture creates the opportunity for 3PLs to offer more personalized solutions to fit unique client demands, all on a single platform.

Key Benefits

• Customized Client Services: Preside over a community of uniquely configured tenants. 
• Advanced Carrier Optimization: Optimize carrier services based on delivery area, shipment attributes, customer preferences, and carrier performance.
• Incentive Tier Management: Monitor primary carrier incentive tier targets to enable risk-free, cost-effective carrier diversification.
• Enhanced Cartonization: Implement sustainable and cost-effective packing processes tailored to the client's (or client’s supplier) specifications.

Anywhere-to-Anywhere Rating

Rising parcel shipping costs and strong consumer expectations for free shipping create a challenging environment for shippers. Significant gaps between expected shipping charges and actual costs due to unforeseen (and often avoidable) parcel surcharges exacerbate this challenge.

Sendflex’s high-speed, onboard rating engine enables retailers and eCommerce platforms to process an astounding 20,000 rates, times-in-transit, and instructions per second. Together with our cartonization capability, we enable accurate shipping cost calculations in digital storefronts, order allocation, and fulfillment without having to rely on slow and unreliable carrier APIs.

In addition, Sendflex is now beta-testing an unprecedented anywhere-to-anywhere multi-carrier onboard rating capability. This innovation expands carrier rating from a few distribution centers to hundreds of stores or thousands of suppliers. This new capability gives eCommerce platforms the opportunity to delight their customers and protect their margins. 

Key Benefits

• Low-cost of Ownership: Single subscription for unlimited rating calls.
• Controlled Shipping Costs: Navigate and manage shipping expenses more effectively.
• Improved Margins: Optimize financial outcomes by reducing unexpected costs.
• Enhanced Digital Storefront Experiences: Accurate rating and delivery times throughout the online purchasing process.  

Labels, Forms, and Document Designer

Most legacy shipping systems don’t allow businesses to customize delivery materials like labels, forms, and documents in a way that highlights their brand. Sendflex, on the other hand, offers a sophisticated yet accessible tool that enables HTML web developers to customize all aspects of shipping documentation directly through a Visual Studio extension.

This low-code solution makes it easy for shippers to customize carrier labels, forms, packing lists, bills of lading, and other documents. HTML developers can modify pre-built templates and manage high-speed printing. 3PLs can leverage this feature to include logos, promotional messages, and other brand-specific content directly on the labels and forms, transforming every shipped package into a brand ambassador.

Key Benefits

• Visual Studio Enabled: No need to learn a proprietary document design tool.
• Optimized Brand Awareness: Enhance the visibility and impact of your brand at every touchpoint.
• Enhanced Customer Loyalty: Strengthen relationships with customers through personalized delivery experiences.
• Promotional Opportunities: Utilize shipping documents as a platform for marketing promotions and offers.

Cartonization and Sustainability

Most legacy systems do not consider the impact poorly packed cartons have on shipping costs, the environment, or the customer delivery experience. In partnership with Paccurate, Sendflex tackles these issues head-on with advanced cartonization technology that optimizes how items are most cost-effectively packed to reduce waste, avoidable dimensional weight surcharges, and carbon emissions. 

Sendflex's packing instructions (including % fill, SKU orientation, fragility, and other factors) work in conjunction with Paccurate to provide accurate ratings in digital storefronts, order allocation, and fulfillment. This collaboration offers a robust solution that enables companies to achieve greater operational efficiency and environmental stewardship.

Key Benefits

• Cost Savings: Significant reduction in packaging and shipping costs through optimized packing.
• Improved Sustainability: Smaller package sizes result in fewer trucks on the road, lowering carbon emissions and reducing the environmental impact.
• Enhanced Customer Experience: Customers enjoy lower shipping costs and the satisfaction of supporting environmentally responsible practices.

Connect with Sendflex at Momentum 2024

Meet us at Momentum 2024 to see how Sendflex is reshaping the future of parcel logistics with innovative solutions designed for today's dynamic market. Discover firsthand how our technologies can transform your operational strategies and help you achieve new levels of efficiency and cost-effectiveness.

Don't miss out! Visit the Sendflex booth or schedule a meeting with our team to explore how we can support your business goals. We look forward to meeting you and discussing how we can help streamline your logistics operations.

LEARN

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The Five Parcel TMS
Value Pillars