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MAY 20, 2025 | Bob Malley

Sendflex and Logiwa Join Forces to Enhance Cost-Effective Parcel Intelligence

Sendflex, a leading parcel transportation management system (TMS) provider and Logiwa, a leading fulfillment management system (FMS), today announced a strategic partnership designed to empower 3PLs and shippers with advanced parcel cost optimization capabilities throughout the order-to-invoice process.

MAY 2, 2025 | Bob Malley

Cartonization: The Overlooked Key to Margin Control

Parcel shipping costs are increasingly unpredictable, and outdated fulfillment practices are eroding margins. This article examines how Sendflex and Paccurate integrate intelligent cartonization in digital storefronts and fulfillment to help retailers regain control over parcel costs and protect profitability.

APR 15, 2025 | Bob Malley

Sendflex and FlavorCloud Partner to Optimize Cross-Border Parcel Shipping Amid Increasing Global Logistics Volatility

Sendflex, a leading parcel transportation management system (TMS) provider and FlavorCloud, a global shipping SaaS platform specializing in seamless cross-border shipments for direct-to-consumer (DTC) and business-to-business (B2B) announced a strategic partnership designed to bring shippers a better cross-border fulfillment solution.

APR 4, 2025 | Bob Malley

The Growing Unpredictability of Parcel Costs: What’s Driving Volatility and How to Regain Control

Parcel shipping is more volatile than ever. Carrier pricing, surcharges, and fulfillment models are constantly changing—making it harder for retailers and 3PLs to predict costs and protect margin. This article breaks down what’s driving that volatility and how modern parcel TMS solutions help businesses stay agile and in control.

FEB 18, 2025 | Bob Malley

From Pro Services to Self-Service: The Power of Configurable Parcel TMS Solutions

Stuck waiting on IT and pro services to implement multi-carrier carrier rules? Discover how Sendflex frees shippers to optimize parcel shipping operations with no-code, decision-intelligent solutions. Parcel shipping has never been more complex. Every day, over 58 million parcels move across the United States.  And with that increase in volume comes other constant parcel challenges: rate hikes, discount incentive tier changes, surcharges, customer delivery demands, and a more diversified network of carriers to manage.

JAN 20, 2025 | Bob Malley

The Case for Multi-Carrier Parcel Solutions: Simplifying Complexity with Sendflex

The September - October 2024 edition of Parcel Magazine featured an article entitled “The Case Against Multi-carrier Parcel Solutions: Why A Single Carrier Can Be More Efficient.”  The principal argument presented in the article was that by using a single carrier’s “advanced technology” and suite of delivery services, shippers can avoid the complexity, costs, and operational overhead associated with managing a multi-carrier solution.

DEC 19, 2024 | Bob Malley

Simplify Parcel Shipping: How Chef Works Overcame eCommerce Challenges

Chef Works, a global leader in culinary and hospitality apparel, despite advanced automation in their distribution centers, they struggled with inflexible carrier rules, inefficient billing adjustments, and escalating costs. These are challenges many businesses face. The real question is: how do you regain control without adding more complexity?

NOV 20, 2024 | Bob Malley

How Parcel TMS Platforms Help 3PLs Control Costs and Manage Margins from Order to Invoice

Third-party logistics providers (3PLs) are integral to the modern supply chain, facilitating efficient transportation and distribution for businesses of all shapes and sizes. But as e-commerce continues to grow and customer expectations around delivery evolve, 3PLs face new challenges in parcel shipping. This article looks at the key obstacles 3PLs are up against and how parcel TMS platforms provide the tools to overcome them.

NOV 12, 2024 | Bob Malley

2024 Peak Season Surcharges: What Parcel Shippers Need to Know Now

2024 peak season surcharges are hitting shippers hard, but implementing proactive strategies with parcel TMS optimization will keep costs down and margins strong, both during peak season and beyond.

OCT 21, 2024 | Bob Malley

Deposco and Sendflex Solution Enables Advanced Parcel Optimization Capabilities

Westborough, MA – October 3, 2024 – Deposco Inc. the leading omnichannel supply chain fulfillment solutions provider, announced today the release of a Bright Sockets connector to Sendflex Technology, Inc.’s parcel TMS solution. The connector will provide Deposco Bright Suite customers with the ability to optimize intelligent packing, final mile routing, and shipping capabilities during pack out processes, reducing shipping costs and waste, while optimizing delivery experiences.

OCT 11, 2024 | Bob Malley

Optimize Online Sales with More Personalized Delivery Options

Reducing shopping cart abandonment starts with understanding customer desires: no-cost, time-definite, and customer-centric delivery options. Sendflex’s Parcel TMS enhances online shopping experiences by enabling merchants to offer cost-effective, personalized delivery alternatives at the speed of eCommerce.

SEP 11, 2024 | Bob Malley

Stop Guessing: Use Machine Learning to Improve Delivery Predictions

Accurately predicting delivery dates is essential for today’s retailers to meet customer expectations and drive loyalty. With Sendflex’s machine learning-driven parcel platform, shippers can offer precise delivery timelines right at checkout and throughout the fulfillment process, boosting customer confidence and increasing sales conversions.

SEP 5, 2024 | Bob Malley

Parcel TMS Platforms Provide Guardrails Against Retail Margin Erosion

Inability to accurately determine shipping costs during order creation and order allocation eats away at retail margins. Next generation parcel TMS platforms safeguard margins by applying optimized routing, rating, and ranking rules to diversified carrier services from order creation to fulfillment.

AUG 27, 2024 | Bob Malley

Transportation Insight Selects Sendflex as Strategic Provider to Support Parcel Carrier Diversification

Transportation Insight, a leading provider of multi-modal transportation and parcel optimization solutions, announced today that it has selected Sendflex, a market-leading provider of parcel transportation management technology, as a strategic provider for its Parcel transportation management system (TMS) solution.

AUG 7, 2024 | Bob Malley

Route, Rate, and Rank Final Mile Carrier Services at the Speed of eCommerce

Discover how Sendflex’s advanced parcel TMS optimizes cost-effective routing, rating, and ranking of final mile carrier services at unprecedented speeds, creating opportunities for iterative planning and simulations. Gain cost control over the order-to-delivery processes while keeping delivery promises.

JUL 17, 2024 | Bob Malley

Legacy vs. Cloud-Native Parcel Microservice Architectures

Discover how cloud-native microservice architectures are revolutionizing parcel management, replacing outdated legacy shipping systems with agile, performant, and scalable parcel TMS solutions that control costs and optimize customer delivery experiences.

JUN 10, 2024 | Bob Malley

Carrier “Rate Shopping” Was Never Really a Thing – But Carrier Service Optimization Is

Sendflex Parcel TMS incorporates an in-platform optimization engine capable of calculating 20,000 parcel rates, times in transit, and configurable routing instructions per second. This opens the door to automating complex, upstream decision-making in digital storefronts, order allocation, and fulfillment at high speeds.

JUN 10, 2024 | Bob Malley

Sendflex Parcel TMS Included In Gartner’s 2024 Market Guide for Multi-carrier Parcel Management

For the second year in a row, Sendflex Technologies, Inc., a recognized leader in parcel TMS technology, was included in the latest Gartner® Market Guide for Multi-carrier Management.

JUN 6, 2024 | Bob Malley

Sendflex Technology and Tech Mahindra Partner to Advance Digital Transformation in Supply Chain Processes for Global Customers

Our partnership with Tech Mahindra will help Sendflex extend and scale its parcel TMS technology leadership in the markets where we both operate.

MAY 26, 2024 | Bob Malley

3PLs Need a Multi-level, Parcel TMS Architecture to Maximize Client Satisfaction

Every 3PL faces the same dilemma: How do we adapt to each client’s packing, shipping, branding, and custom delivery preferences without getting bogged down in custom programming and maintenance costs? Sendflex, a next-generation parcel TMS architecture, offers a solution by enabling 3PLs to personalize their client ecosystem.

MAY 24, 2024 | Chris Brejak

Key Takeaways from Momentum 2024: The Future of Logistics and Supply Chain

I recently had the privilege of attending Momentum 2024, a user conference hosted by Manhattan Associates in the vibrant city of San Antonio, Texas. Sendflex participated as a Manhattan Gold MVP Partner, and the insights and discussions we had at the conference were invaluable. Many of them validate Sendflex’s contributions to the future of parcel shipping.

MAY 7, 2024 | Bob Malley

Sendflex to Showcase 5 Parcel TMS Innovations at Manhattan Momentum 2024

Sendflex is thrilled to return to Momentum 2024 as a Gold Level MVP partner. As the first true parcel TMS platform to feature onboard rating, planning, and simulations, Sendflex innovations continue to optimize Manhattan customer shipping operations. Join us to explore new developments that redefine possibilities in digital storefronts, order allocation, fulfillment, and shipping—each enabling you to adapt to a rapidly evolving marketplace.

MAY 6, 2024 | Bob Malley

Parcel vs. LTL? Sendflex and ConnectShip Take the Guesswork out of Parcel Consolidation

Sendflex and ConnectShip have teamed up to enable shippers to optimize parcel consolidation planning decisions and execute LTL shipments to realize lower costs per pound and numerous other advantages.

APR 20, 2024 | Bob Malley

Shipware and Sendflex Remove Parcel Carrier Diversification Risks

Discover the benefits of multi-carrier shipping with Shipware and Sendflex! Learn how to overcome common obstacles such as volume discount concerns, lengthy negotiations, and technology limitations to optimize your parcel delivery strategy.

MAR 7, 2024 | Bob Malley

Connect and Communicate at the Speed of eCommerce

Connectivity is an essential ingredient in digitizing and automating supply chain processes. This blog explores how Sendflex’s next-generation parcel TMS platform makes integration to APIs, data sources, and “things” like scales, printers, and robotics easier than ever, speeding up time to benefits.

FEB 28, 2024 | Bob Malley

Sendflex and Maergo Help Shippers Diversify Carrier Services Without Sacrificing Incentives

One of the biggest obstacles shippers face when diversifying their carrier network is the fear of losing their primary carrier tiered incentives. Sendflex and Maergo illustrate how parcel TMS can help overcome those fears and take advantage of innovative delivery services.

FEB 9, 2024 | Bob Malley

Manhattan and Sendflex Ride the Microservices Architecture Wave

Global disruptions, fluctuating demand, economic volatility, and a complex eCommerce market have created new and unprecedented challenges for the supply chain industry. This complex environment demands innovative technological solutions and prompts a strategic shift towards microservices architecture for unparalleled flexibility and agility.

JAN 28, 2024 | Bob Malley

Stuck in a Custom Programming Ditch? No-Code Parcel TMS Puts Logistics Managers Back in the Driver's Seat

In the ever-evolving landscape of eCommerce, decisions about how to cost-effectively pack, select from a growing diversity of final mile carrier delivery options, and efficiently execute shipments have become increasingly complex. Legacy shipping systems lack the ability to embed business rules without costly custom programming and long project timelines.

DEC 18, 2023 | Jesse Gates

Parcel Shipping Economics and Operational Requirements Have Evolved, so Should Your Approach to Data Analysis

To keep up with the growing complexity of e-commerce fulfillment and the supporting logistics operational requirements, parcel analysis techniques and the enabling software have been forced to modernize. As the questions being asked have become more nuanced, so have the ways we think about modeling the answers.

NOV 30, 2023 | Bob Malley

Parcel Carrier Diversification vs. Primary Carrier Incentives - Do You Have to Choose?

The parcel industry is rapidly evolving, as the rise of e-commerce, direct-to-consumer (D2C), and omnichannel strategies continue to reshape how goods are moved around the globe. This dynamic, fueled by ever-growing consumer demands and technological advancements, has made the concept of parcel carrier diversification a necessity for businesses to reduce shipping costs, avoid disruption risks, and improve local delivery capabilities.

OCT 31, 2023 | Bob Malley

Revolutionizing Parcel Management: What Sendflex Parcel TMS Can Do that Legacy Systems Can't

Parcel management used to be simple: give everything to one carrier and try to negotiate better rates every year in hopes of controlling rising shipping costs. However, the exponential growth of eCommerce has led to higher parcel volumes, increased demand for omnichannel fulfillment, and driven the need for carrier diversification. This has made parcel management incredibly complex. Shippers are now turning to more advanced parcel management technology like Sendflex to conquer complexity and gain a competitive edge.

OCT 3, 2023 | Bob Malley

Sendflex Announces SOC 2 Certification!

The world's most influential companies that entrust their data and information operations to external partners cannot afford to gamble with those who do not rigorously protect sensitive information. This is why an increasing number of companies insist on SOC 2 compliance from their service providers. SOC 2 certification signifies an organization’s dedication to safeguarding data and ensuring seamless functioning of critical systems.

SEP 25, 2023 | Bob Malley

Parcel Simulators: Proving Intelligent Cartonization ROI

In the dynamic and complex world of supply chain logistics, staying one step ahead of the competition is a constant challenge, and logistics managers are under constant pressure to implement innovative fulfillment strategies. But trial and error can be very costly, disruptive, and potentially tarnish the brand's reputation. That’s why logistics managers are turning to more intelligent parcel technologies with simulation capabilities that allow operational ideas to be tested in virtual environments, significantly minimizing cost and disruption risks.

SEP 14, 2023 | Bob Malley

Sendflex & Paccurate Elevate B2C Shipping to a New Level: A Story of Innovation

The benefits of B2C models are undeniably attractive, but they come with a hefty burden for retailers. Fulfilling orders, managing shipping, and meeting delivery expectations are increasingly complex tasks. Common hurdles in B2C shipping include the intricacies of carrier network management, complex rating processes, suboptimal packing, and the struggle to provide real-time shipment status updates.

AUG 21, 2023 | Bob Malley

Wrapping Up 2023: Logistics Trends You Need to Know

The highly dynamic and rapidly evolving logistics industry has experienced a seismic shift in recent years. Accelerated by the global pandemic in 2020, the industry has been reshaped by rapid technological advancements, evolving customer expectations, and innovative business models.This article examines the high-level logistics trends industry professionals need to know about to navigate the changes, challenges, and opportunities in the months ahead.

AUG 8, 2023 | Bob Malley

Parcel Simulators: An Essential Tool for 3PLs to Prove Cost Savings

As parcel shipping conditions stabilize, the previous frenzy of heightened demand, capacity crunches, and skyrocketing rates has leveled off. Volumes are lower and capacity is now more readily available, yet shipping costs continue to rise. The pressing question for 3PLs is: How can we prove cost savings in a highly competitive outsourced parcel shipping marketplace?

JUL 10, 2023 | Bob Malley

Streamlining B2C Shipping: Unlock Savings with Parcel Optimization and Orchestration

When it comes to eCommerce and business-to-consumer (B2C) fulfillment, companies are constantly seeking ways to deliver products swiftly, efficiently and profitably. B2C parcel shipping is at the core of this mission, acting as the linchpin between a digital retailer and its customers.

JUNE 20, 2023 | Bob Malley

Slash Unnecessary Parcel Shipping Surcharges with Parcel Orchestration

Carrier surcharges, often glossed over, have been quietly escalating, dramatically pushing up shipping costs far beyond the rate of inflation. If not monitored carefully, these avoidable parcel shipping surcharges can lead to severe spend leakage and pose a significant threat to your company's bottom line.

JUNE 3, 2023 | Bob Malley

Parcel Management Maturity Model: The Path to Parcel Orchestration and Optimization

In the evolving eCommerce environment, parcel management has become the beating heart of retail success. With increasing consumer demand and an unquenchable thirst for swift, seamless deliveries, retailers of all sizes are seeking out innovative ways to optimize parcel operations while reducing costs.

MAY 22, 2023 | Bob Malley

Harnessing the Power of High-Performance Parcel Orchestration: Sendflex Shines at Momentum 2023

Sendflex is attending Momentum 2023 as a Manhattan MVP Gold Partner. Sendflex, a high-performance parcel orchestration solution, integrates seamlessly with Manhattan's OMS, WMS, TMS and ActiveOmni platforms to optimize order-to-cash planning, simulation, and execution decisions. Come visit our booth at Momentum 2023 and we will share valuable insights and demonstrate the power of our powerful solutions.

MAY 8, 2023 | Bob Malley

Can Parcel Orchestration Shield Your Business from UPS Strike Disruptions?

As UPS celebrates record-breaking profits of $11.5 billion and revenues of $100 billion in 2022, their employees — who move an astounding 24% of U.S. parcel volume and 6% of the U.S. GDP in their trucks daily — work hard and long hours to help achieve this success. But it seems UPS employees have had enough.

MAY 4, 2023 | Bob Malley

Parcel Orchestration Needs High-Speed Parcel Optimization Capabilities

The eCommerce market is exploding, with the global value predicted to reach $6.39 trillion by 2027. The dramatic shift in consumer shopping behavior that was first prompted by the pandemic has put business-to-consumer (B2C) transportation in the spotlight, creating both exciting opportunities and daunting challenges for high-volume shippers.

APRIL 24, 2023 | Bob Malley

Calling CFOs: Parcel Spend Management Leakage is Impacting Your Bottom Line

In the age of e-commerce, parcel shipping has become an essential component of business operations. However, the most recent Pitney Bowes Parcel Shipping Index reveals a concerning financial reality: despite U.S. parcel volumes decreasing by 2% in 2022, parcel carrier revenues were up by 6.5% year over year. The culprit? Hidden surcharges and accessorial fees are causing significant spend leakage and negatively impacting the financial health of companies nationwide.

MARCH 20, 2023 | Bob Malley

How to Plug Spend Leakage with Intelligent Parcel Management Systems

Adding an intelligent layer to parcel management can reduce total spending by avoiding unexpected surcharges, eliminating waste, keeping track of progress toward targets, reducing damage, identifying lower-cost shipping options including consolidation and zone-skipping strategies, and correcting billing errors.

February 27, 2023 | Bob Malley

Automating Complex Decisions with Intelligent Parcel Management Systems

As global eCommerce market growth continues to drive demand for efficient and cost-effective delivery services, more shippers are diversifying their B2C carrier networks and implementing decentralized omnichannel fulfillment strategies adding new levels of complexity to decision-making regarding where, when, and how to use different carrier services to meet their delivery promises.

Logistics managers need more control and agility to stay competitive in today’s dynamic B2C delivery environment. Shippers are now turning to the next generation of parcel shipping management platforms to automate increasingly complex omnichannel eCommerce distribution decisions.

October 31, 2022 | Bob Malley

Parcel TMS ‘No-code’ Configurability Enables Agility in a Dynamic B2C Environment

New parcel TMS platforms use no-code utilities to make it easy for logistics managers to optimize parcel management to reduce costs, increase capacity and improve customer delivery experiences.

Parcel shipping used to be simple. While freight shippers used TMS systems to optimize complex transportation planning and execution across hundreds of LTL and TL carriers, all that parcel management systems had to do was print labels for a couple of carriers at high speeds.

July 11, 2022 | Bob Malley

Need for Speed: When Carrier APIs Just Won’t Cut It

Since the emergence of carrier APIs, rating performance was never a critical issue because shipment processing speeds were paced by label printing.

But with the acceleration of B2C eCommerce parcel volumes and customers demanding more delivery options, shippers are diversifying their mix of carrier services and implementing omni-channel shipping strategies.

Carrier diversification means hyper-fast carrier rating engines are essential for freight quoting, planning, and forecasting.

June 20, 2022 | Sendflex Technology, LLC

Sendflex Announces New Advisory Board Members

We are thrilled to announce that Henry Maier, Nick Costides, Lee Jennings, and Brian McDonald have joined the Sendflex board of advisors.

We look forward to the huge contributions these industry veterans will make at Sendflex.

March 31, 2022 | Bob Malley

The Dude Abides, But So Do Inefficient and Inaccurate Freight Quote Processes

As The Dude in the Big Lebowski observed about life, it’s “strikes and gutters, ups and downs.” The same goes for quoting freight. Estimating freight quotes for LTL and parcel can have a negative impact on your business. Too high estimates can result in lost customers. Too low estimates erode margins. AI tools can help you throw more freight quote strikes than gutters.

February 22, 2022 | Bob Malley

Ferris Bueller and the Legacy Shipping System Challenge

To paraphrase philosopher Ferris Bueller, eCommerce moves pretty fast. If you don't stop and look around once in a while, you could miss it. The parcel shipping industry has been wholly — and rapidly — transformed by eCommerce. Here's how to simplify final-mile shipping and parcel planning. Here is how to simplify final-mile shipping and parcel planning to cope with skyrocketing volumes, diminished capacity, higher costs, and impossibly high customer expectations for more (free) shipping options, a better sustainability experience, and faster delivery.

February 3, 2022 | Bob Malley

3 Ways to Ship More in the Age of Diminished Carrier Capacity.

There is an unprecedented capacity crunch among traditional parcel carriers who, in response to high demand, are raising prices, setting pickup limits, and cancelling less profitable contracts. Shippers have to change the way they operate to support current operations and future growth. Here are 3 ways you can alleviate your capacity problems.

JANUARY 10, 2022 | Bob Malley

From the Shopping Cart to the Front Door: How a Cloud-based TMS Helps Shippers Optimize Final Mile Delivery.

National parcel carriers are running out of capacity. As a result, they are raising shipper’s rates, adding surcharges, rationing pickups, and terminating contracts. In response, smart shippers are diversifying their carrier networks to accommodate final-mile deliveries.

AUGUST 31, 2021 | Bob Malley

Limited Trucking Capacity? It’s Time to Ship Smarter.

Shippers are preparing for an unprecedented and disruptive peak season marked by stronger consumer demand, capacity limitations and rationing, and higher carrier surcharges.

JULY 30, 2021 | Bob Malley

Everyone Pays the Price for Residential Delivery Dwell Times

Variable residential dwell times make some residential deliveries unprofitable. Technology may soon enable carriers to make every B2C delivery profitable.

JULY 6, 2021 | Bob Malley

Is Your Packaging Out of Control?

Consumers and carriers alike are irked by shippers poor and unsustainable packing. Time to stop damaging your brand and incurring unnecessary costs. Here are a few things to keep in mind for better packing results.