It's All About the Delivery Experience
Are you on the quest to perfect the customer delivery experience? These resources can help you get there.
DELIVERY EXPERIENCE
Featured Resources
EBOOK
Sendflex TMS Protects Shipper Margins Against Parcel Industry Volatility & Uncertainty
Controlling parcel costs requires a new approach, one that can easily adapt to a rapidly changing environment with intelligent decision-making at every stage of fulfillment. To protect their margins, shippers need to close the gap between expected vs. actual costs without compromising operational efficiency or customer service levels.
This eBook explores:
- Where and why margin erosion occurs in parcel shipping and how to diagnose it.
- How modern parcel TMS platforms can operationalize decision intelligence to accurately predict and control costs.
- Examples of how Sendflex has helped shippers conquer complexity and protect their margins.
ON DEMAND WEBINAR
Achieve delivery excellence through the Final-Mile Maturity Model: Use the final-mile maturity model to scale shipping, survive through market uncertainties, and drive profitability in your fulfillment practices
ARTICLE
Cartonization: The Overlooked Key to Margin Control
Recent Articles
Margins Are Under Attack - Here's How to Fight Back
Parcel costs are rising and harder to predict, with outdated systems leaving shippers exposed to unexpected fees and shrinking margins. This article explores how smarter parcel cost management can help you take back control - one shipment at a time.
Sendflex and Logiwa Join Forces to Enhance Cost-Effective Parcel Intelligence
Sendflex, a leading parcel transportation management system (TMS) provider and Logiwa, a leading fulfillment management system (FMS), today announced a strategic partnership designed to empower 3PLs and shippers with advanced parcel cost optimization capabilities throughout the order-to-invoice process.
Cartonization: The Overlooked Key to Margin Control
Parcel shipping costs are increasingly unpredictable, and outdated fulfillment practices are eroding margins. This article examines how Sendflex and Paccurate integrate intelligent cartonization in digital storefronts and fulfillment to help retailers regain control over parcel costs and protect profitability.
eBooks & Whitepapers
Sendflex TMS Protects Shipper Margins Against Parcel Industry Volatility & Uncertainty
Controlling parcel costs requires a new approach, one that can easily adapt to a rapidly changing environment with intelligent decision-making at every stage of fulfillment. To protect their margins, shippers need to close the gap between expected vs. actual costs without compromising operational efficiency or customer service levels.
Manhattan & Sendflex Technology
Sendflex and Manhattan is a dynamic fusion of expertise and innovation. Sendflex offers the first cloud-native, microservices-based parcel TMS platform that empowers logistics managers to effortlessly configure route planning, cartonization, and shipping optimization instructions without the need for expensive custom coding. Users can automate and enforce data-driven shipping execution at the speed of ecommerce.
How Intelligent Packing and Parcel Optimization Rules Reduce Margin Erosion, Carbon Emissions, and Regulatory Compliance Risks
Discover how Sendflex and Paccurate's combined technologies optimize every stage of the order-to-delivery process, significantly improving margins and sustainability. Learn how these solutions address key challenges in quoting, order allocation, fulfillment, shipping, and returns to transform your logistics operations.
Webinars & Videos
How Sendflex Parcel TMS helps shippers conquer complexity
Shippers struggle to manage carrier capacity uncertainties, higher costs, and delivery promises. Sendflex can help. We offer a final mile TMS platform that helps logistics managers: control costs, increase capacity, reduce carbon, and optimize customer delivery experiences
Case Studies
Sendflex Helps Major 3PL Control Parcel Costs and Improve Margins with Decision Intelligence
With Sendflex's optimization engine, WSI business users can easily configure no-code decisions intelligence throughout the fulfillment process in minutes instead of the weeks of expensive programming required with their former legacy shipping system.
Simplify Parcel Shipping: How Chef Works Overcame eCommerce Challenges
AWL recommended its trusted partner Sendflex to replace Chef Works' legacy shipping systems in both their US and Canada distribution centers. Sendflex's seamless integration with Ascent was the perfect recipe for Chef Works' success.
Sendflex Technology Partners
Help NRS Control Shipping
Costs & Protect
MarginsNRS selected Sendflex to integrate their parcel transportation management system (TMS) with NRS’ Deposco WMS platform and Shopify storefront. This integration provided NRS with flexible controls to enforce intelligent decisions from order to invoice, allowing quick rule changes as business conditions evolved.
As their B2C volumes grew, and their portfolio of carrier services expanded, Ennis realized that they needed to replace “tribal knowledge” with automated quoting, packing, and shipping decision-making and execution controls. They chose Sendflex, integrated with Paccurate’s cartonization engine, to optimize their quoting, packing, and shipping operations
An Essential Oil Retailer needed a single platform with the ability to scale and support shipping processes from distribution centers and stores worldwide, as well as automate carrier selection based on complex rules. They chose Transtream which reduced labor and shipping costs, while optimizing their customers’ delivery experience.
A large, multi-national healthcare services company needed to modernize their returns shipping processes to reduce labor, improve inbound visibility, and make it easier for their medical service clients to automate returns. They looked at various shipping and returns solutions and soon realized Transtream was exactly what they needed.
Product Videos
INSTRUCT
Configure no-code instructions to simplify complex decision-making throughout fulfillment process.
SIMULATE
IT managers have “sandboxes” to test technology. Sendflex Parcel TMS provides logistics managers with a virtual environment to simulate how changes to fulfillment and shipping instructions would have impacted historical shipping costs and delivery performance.
EXECUTE
Use our API or apps to execute individual or batches of shipments based on optimized plans or simulations.
CARTONIZE
The results of iterative simulations can be applied to parcel orchestration planning processes for ultimate optimization.
Technical Documentation
Frequently Asked Questions
Q: Isn't this just glorified rate shopping?
A: No. Rates are just one of many variables and constraints to consider when deciding which carrier service to use and when. These decisions require intelligence that frankly outstrips human decision-making ability.
Q: How hard is it to change business rules?
A: It's easy. While most legacy shipping systems require scripting language knowledge to make system modifications, a non-programmer can configure Sendflex instruction sets using simple dropdown menus.
Q: Do I have to use your shipping management system, or can I use the one I have?
A: We offer multi-carrier shipping capabilities, but any shipping system can use our APIs to apply instructions to their workflows.
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