It's All About the Delivery Experience
Are you on the quest to perfect the customer delivery experience? These resources can help you get there.
DELIVERY EXPERIENCE
Featured Resources
EBOOK
7 Ways Final-Mile TMS Optimization Expands Capacity and Saves Money
Final-mile cloud-based TMS optimization technology will make it easier for shippers to manage the complexity of a more diversified carrier network, increase capacity at reduced costs, and keep their delivery promises to customers.
What's Inside:
- How are shippers coping with diminished carrier capacity and carrier diversification?
- How final-mile, cloud-based TMS technology will transform B2C eCommerce fulfillment.
- How a more strategic, collaborative approach to carrier partnerships can be good for shippers, carriers, customers’ delivery and sustainability experience, and the environment.
ON DEMAND WEBINAR
Tips to Tackling the Next Parcel Shipping Frontier – the Direct-to-Consumer Delivery Experience
ARTICLE
The Dude Abides, But So Do Inefficient and Inaccurate Freight Quote Processes
Recent Articles
Are inefficient and inaccurate freight quotes negatively impacting your business?
As The Dude in the Big Lebowski observed about life, it’s “strikes and gutters, ups and downs.” The same goes for quoting freight. Too high estimates can result in lost customers. Too low estimates erode margins. AI tools can help you throw more freight quote strikes than gutters.
Ferris Bueller and the Legacy Shipping System Challenge
eCommerce moves pretty fast. If you don't stop and look around once in a while, you could miss it. The parcel shipping industry has been wholly — and rapidly — transformed by eCommerce. Here's how to simplify final-mile shipping and parcel planning.
3 Ways to Ship More in the Age of Diminished Carrier Capacity
There is an unprecedented capacity crunch among traditional parcel carriers who are raising prices, setting pickup limits, and cancelling less profitable contracts. Shippers have to change the way they operate to support current operations and future growth. Here are 3 ways you can alleviate your capacity problems.
eBooks & Whitepapers
10 Things to Look for in a Perfect Parcel Shipping System Partner
As eCommerce merchants, manufacturers, 3PLs, and other supply chain participants find themselves shipping smaller shipments more frequently, the need to find the right multi carrier shipping software partner has never been more important to their business.
Case Studies
An Essential Oil Retailer needed a single platform with the ability to scale and support shipping processes from distribution centers and stores worldwide, as well as automate carrier selection based on complex rules. They chose Transtream which reduced labor and shipping costs, while optimizing their customers’ delivery experience.
A large 3PL Company needed a single platform with the flexibility to address the variety of shipping and return processes, carrier mixes, rates, and business rules required by their growing list of direct-to-consumer (D2C) customers. They chose Transtream which reduced labor and shipping costs, while optimizing their customers’ delivery experience.
A large, multi-national healthcare services company needed to modernize their returns shipping processes to reduce labor, improve inbound visibility, and make it easier for their medical service clients to automate returns. They looked at various shipping and returns solutions and soon realized Transtream was exactly what they needed.
Technical Documentation
FEATURE BRIEF: OFFICE
A Combination of Convenience and Cost Accountability
The Transtream Office suite of apps make it convenient and easy for office, home-based, or remote employees to send packages and documents to recipients by any carrier. A carrier label or authorization form is just a click away.
Frequently Asked Questions
Q: Isn't this just glorified rate shopping?
A: No. Rates are just one of many variables and constraints to consider when deciding which carrier service to use and when. These decisions require intelligence that frankly outstrips human decision-making ability.
Q: How hard is it to change business rules?
A: It's easy. While most legacy shipping systems require scripting language knowledge to make system modifications, a non-programmer can configure Sendflex instruction sets using simple dropdown menus.
Q: Do I have to use your shipping management system, or can I use the one I have?
A: We offer multi-carrier shipping capabilities, but any shipping system can use our APIs to apply instructions to their workflows.
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