Delivery Experience



AUGUST 31, 2021 | Bob Malley

Limited Trucking Capacity? It’s Time to Ship Smarter.

Shippers are preparing for an unprecedented and disruptive peak season marked by stronger consumer demand, capacity limitations and rationing, and higher carrier surcharges.

JULY 30, 2021 | Bob Malley

Everyone Pays the Price for Residential Delivery Dwell Times

Variable residential dwell times make some residential deliveries unprofitable. Technology may soon enable carriers to make every B2C delivery profitable.

JULY 6, 2021 | Bob Malley

Is Your Packaging Out of Control?

Consumers and carriers alike are irked by shippers poor and unsustainable packing. Time to stop damaging your brand and incurring unnecessary costs. Here are a few things to keep in mind for better packing results.

Content Courier
JUNE 15, 2021 | Bob Malley

For Regional and Local Carriers, Surging eCommerce Delivery Demand is a Mixed Blessing

Business is booming, but not all deliveries are profitable. Technology may hold the answer. If you are a local carrier losing time, money, and capacity on poorly routed freight, consider a TMS solution that can help you and your customers match and prioritize opportunities by providing "preference profiles".

JUNE 4, 2021 | Bob Malley

How to Enhance Your Brand and Keep Your Customers Satisfied with More Delivery Choices

Today's customers are not one-size-fits-all. You need a delivery strategy that meets them where they live. Learn how you can provide different delivery choices, keep your entire range of delivery promises, reduce your "free" delivery costs, optimize customers' sustainability experience, and minimize damage.

MAY 18, 2021 | Bob Malley

Restaurants and eCommerce Customers Know Great Delivery Experiences Matter

Like restaurants, those transitioning from B2B to D2C logistics need to consider the customer delivery experience.

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